Careers in information technology do not only focus on the software-side of computer administration – a Computer Repair and Technical Support Specialist is capable of understanding the complex hardware of computer systems. A course in Computer Repair and Technical Support provides a foundation not only for the technical expertise required to solve computer hardware and software problems, but also the interpersonal skills necessary to help customers and provide them with easy to understand instructions. Many professionals in this field have obtained an Associate and/or a Bachelor Degree, in addition to certifications that provide them with specialized credentials.